Frequently Asked Question

Who is PawLeaf?

PawLeaf is a Richmond-based online pet supply store created by local pet lovers. We focus on practical pet essentials — especially cat litter — and provide fast, friendly local delivery to make pet care easier for busy pet owners and seniors.

Is there a minimum order amount for free delivery in Richmond and nearby areas?

No minimum order is required for free local delivery.

How fast is delivery?

Most Richmond orders are delivered within same day or next day, depending on order time and availability. We will always confirm delivery details after you place your order.

Do you offer Pay on Delivery?

Yes. Pay on Delivery is available at checkout for local orders. You can choose this option when placing your order.

Is PawLeaf a local business?

Yes. PawLeaf is a small Richmond-based local business. We stock and pack our products locally and provide direct local delivery — we are not a dropshipping store.

How can I contact PawLeaf?

You can contact us anytime by:

📞 Call/Text: 604-671-6550
📧 Email: inquiries@pawleaf.info

We aim to respond as quickly as possible.